HSBC has a network that covers 71 countries, serving over 45 million customers across North & Latin Americas, Europe, Middle East, Africa, and Asia.
The HSBC bank is among the biggest companies globally offering banking services, operating through four main global businesses:
- Retail Banking
- Global Banking
- Commercial Banking
- and Global Private Banking.
HSBC Canada is part of the global HSBC group. With offices cutting across every province (with the exception of Prince Edward Island), it ranks as the 7th biggest bank in Canada and is the largest bank in the country with foreign ownership.
HSBC e-Banking platform
Online and mobile banking have fast gained popularity among clients due to ease of access, convenience, and security. The appeal of these two platforms has also greatly increased because they provide access to services previously only available in a branch.
Through the HSBC platform, clients are able to view balances, pay bills and manage all their accounts from their computers or phones.
In as much as the two platforms offer some similar services, they do have a few differences:
- bill payees can not be set up via mobile banking, and must first be set up on the online platform
- unlike in the online banking, mobile payments are processed immediately
- wire transfers can only be initiated through internet banking and not through mobile
- clients are not able to change emails or passwords through mobile banking.
As a result of these differences, it is clear that the two platforms are complimentary and it is, therefore, advisable that clients register and have access to both platforms for seamless use.
How to register for HSBC online banking services
In order to register for HSBC online banking, the user has to already be phone banking customer. If it has not been done yet, support can be obtained by calling 1-877-621-8811. During the process, the client will need to provide the last 10 digits of their HSBC Bank Card, and 3 digit TelePIN.
There is no monthly fee for HSBC internet banking use. The service charge per transaction is entirely dependent on the kind of account the client holds with the HSBC bank.
Any client that already uses internet banking can use the same user name and password to log on to HSBC Mobile Banking. The mobile app is available on the App Store, Google Play, and Blackberry. This, therefore, means that the mobile banking services are open to anyone that has access to a smart phone.
For security purposes, it is highly advisable to stick to the official version of the HSBC app.
There is no charge to download the mobile banking app, but data charges may apply depending on the network providers.